Shipping Policy – Hey Baby
At Hey Baby, we aim to deliver your orders safely and on time. Please read our Shipping Policy below.
1. Shipping Locations
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We currently ship orders within India only.
2. Order Processing
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Orders are processed within 1–2 business days after successful payment confirmation.
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Orders placed on Sundays or public holidays will be processed on the next working day.
3. Delivery Time
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Estimated delivery time is 3–7 business days, depending on the delivery location.
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Delivery timelines may vary due to courier partner delays, weather conditions, or unforeseen circumstances.
4. Shipping Charges
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Shipping charges, if applicable, will be clearly displayed at checkout.
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Any additional charges such as COD (if available) will be informed before order confirmation.
5. Order Tracking
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Tracking details will be shared via SMS or WhatsApp once the order is shipped.
6. Delivery Responsibility
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Please ensure that the shipping address and contact details provided are accurate.
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Hey Baby is not responsible for delivery delays or failures due to incorrect address or contact information.
7. Damaged or Missing Items
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If a package is received in a damaged condition, please contact us within 24 hours of delivery with an unboxing video or photos.
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Issues reported after 24 hours may not be eligible for resolution.
8. Undelivered or Returned Shipments
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If an order is returned to us due to incorrect address, repeated delivery attempts, or refusal by the customer, re-shipping charges will be borne by the customer.
9. Contact Information
For shipping-related queries, please contact us:
📞 9014310103
📸 Instagram: @heybaby_rjy